Carnival Fun Pass Refund

Carnival Fun Pass Refund Info:

Some helpful tips for requesting  your refund of unused Carinval credits:

• Please update your Carnival Fun pass so that all updates are availiable on your app
• Open Carnival Fun Pass app
• Press either your balance at the top of the screen or the purple wallet in bottom menu
• Your purple card will appear on the screen (please see picture below)
  
  
• Tap on the card and you will find options to refund or donate your credits to RASF (please see picture below)
  
  
• You can either donate to RASF foundation or choose to request a Refund
• When you tap on Refund, the refund form will open. Enter your bank account, your name and other details. Please note you will need to enter an Australian bank account and not a credit card number
• Once you complete the form and submit the refund will be processed

You can refund the value of unused credits via the Easter Show Fun Pass App at the conclusion of the Easter Show. The refund facility will be available from 09:00am Wednesday 3 April until 11:59pm Thursday 2 May 2024. The refund application process is only available via the Easter Show Fun Pass App. Refunds will be processed within 12 business days and attract a $2.50 inc GST processing fee. At the conclusion of the refund period, all credits and value will expire, and digital wallets deleted. For the avoidance of doubt, after the 3 May 2024 the Carnival Fun Pass credit returns to zero, the credits do not stay on the card for the following Show. To activate a refund your card balance must be 3 credits or more.

If you are still unable to process your refund via your app please drop us a line at callcentre@eastershow.com.au or customerservice@eastershow.com.au